Mecho University Frequently Asked Questions

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Level 1 FAQ

What is my username?

Your username is your email address that was entered on the registration form.

What if I cannot log in?

Try resetting your password, clearing your cache, or using Chrome as the browser. The "Welcome! Learning Awaits" email also had a link to set your password.

What is my password?

We do not know your password. You can reset it via the log-in screen. The welcome email will give you a link to choose a password.

What is the best browser to use?

Google Chrome

What address did the welcome email come from?

Welcome email comes from noreply@bridgeapp.com. Check your spam or junk folder for the first email from Bridge.

Can I do the courses in the program in any order?

No, the courses in each program are intended to be completed in a specific order. You need to complete a course before being allowed to move to the next course in the sequence.

Can I work on the training with a co-worker?

Yes, you may work through the training with 1 or more colleagues. Each of you needs to be logged in on your own device (laptop, computer, phone) to receive credit for completing each portion of the training.

What is the training content?

The training courses consist of videos, interactive courses, and quizzes that cover innovative product knowledge, installation tips and technological solutions. Make sure to allow pop-ups and have your audio on.

What is the purpose of the Bridge training programs?

Completion of the Bridge training courses is a requirement for all dealers in order to be considered a Mecho dealer. Also, completion is a pre-requisite for all in-person trainings events.

What devices can run Bridge?

Bridge works on desktops, laptops, or smart phones. There is also an app, Bridge mobile, and is free to use.

Bridge App Icon